Monday, February 9, 2009

Keyboard cleaning

If you're trying to clean a laptop keyboard see document CH000780 for additional help and information. All of the below information applies to standard desktop computer keyboards.

Why? Dirt, dust and hair can build up causing the keyboard to not function properly.

Procedure: Many people clean the keyboard by turning it upside down and shaking. A more effective method is to use compressed air. Compressed air is pressurized air contained in a can with a very long nozzle. Simply aim the air between the keys and blow away all of the dust and debris that has gathered there. A vacuum cleaner can also be used, but make sure the keyboard doesn't have loose "pop off" keys that could possibly be sucked up by the vacuum.

Why? If the keyboard has anything spilt into it (ie: pop, Pepsi, Coke, beer, wine, coffee, milk, etc.), not taking the proper steps can cause the keyboard to be destroyed.

Procedure: Below are a few recommendations to help prevent a keyboard from becoming bad once a substance has been spilt within it.

If anything is spilt onto the keyboard turn the computer off immediately. Once the computer is turned off, quickly flip the keyboard over helping to prevent the substance from penetrating circuits. While the keyboard is upside down, shake the keyboard over a surface you do not mind getting wet or that can be cleaned up later. While still upside down, use a cloth to help clean out what can be reached. After you you have cleaned the keyboard to the best of your ability leave the keyboard upside down for at least one night allowing it to dry.

If a keyboard does not work after trying it again later it is recommended that it be replaced. If the keyboard works but some of the keys are sticky or cannot be pressed in you can attempt to do additional cleaning in attempt to resolve the issue. Unfortunately many times when any sticky substance such as a non-diet pop is spilt directly onto the keyboard it's usually a loss unless you plan on spending dozens of hours attempting to clean each key.

Why? A keyboard that is used by multiple people, such as students or different employees, may need to be disinfected to help the spread of germs.

Procedure: Turn off the computer. Spray a disinfectant onto a cloth or damp a cloth with alcohol and rub each of the keys on the keyboard. As mentioned in our general cleaning tips, never spray any type of liquid onto the keyboard.


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